The Grove Veterinary Group - Dereham - Dereham

Severine Haenel

My little one is so well looked after here. The staff are amazing and always remember their clients, the vets are also so informative and handle our precious fur babies with love and care. I normally speak with Samantha on reception and Ginny cares for my fur baby. They are actually all amazing. We are always greeted with smiles. Lovely team of people who are all passionate about delivering outstanding customer service.

Simon harvey

Absolutely shocking vets, my six month old puppy had parvovirus and after fours hours at the surgery,and a £860.00 bill, they failed to diagnose him and sent him home , he nearly died that night and Roman House vets Heatherset saved his life , diagnosing him in 10 minutes and isolating him and treating him accordingly

Laura Evennett

I’m leaving this review on behalf of my parents they sadly had to say goodbye to Tara our much loved family dog the care that was given by the Dereham grove was outstanding the staff were very compassionate and gentle and the ashes received back quickly along with paw prints and a beautiful verse very much appreciated this kindness at such a difficult time
Kind regards
Mr and Mrs Spidy

Allan Cody

Alas we had to say goodbye to an old family friend this week. The staff were so supportive and went beyond our expectations to make a hard time as easy as it could be. We would really like to say a big thank you for all your kindness and support.

Pedro

I wanted to add, that this is hands down the best vet I have ever dealt with. Not only did they come out to put down our elderly dog, but sent a loving card. That was so thoughtful. Shame I can't give 6 stars. Fantastic.

Lorna

I can't fault Grove vets in dereham at all. They are really fantastic. The receptionists are always so friendly and welcoming and the vets/nurses are very professional and friendly too. They are always genuinely happy to see our cats everytime we come in and any questions or queries that we have are always answered in depth. A big thank you to you all from us!

casey clark

DO NOT USE GROVE VETS!!
They are only bothered about what money can be made not the welfare of an animal !

I took my cat in as an emergency as I thought he broke his leg , they pulled on it prodded at it then said to my husband they wanted to keep him in to forcefully move it around some more, when we explained we couldn’t afford it but asked if a payment plan was available they then said “well why bring him in if you have now money we aren’t a bank” BECAUSE THE WELFARE OF MY CAT IS MORE IMPORTANT!!!
She then said without an x-ray it’s fractured he needs 1.an operation 2. It amputating or 3 EUTHANISING !!!! He’s a healthy cat other than this we took him else were to learn it was a sprain!!!! They wanted to euthanise a healthy cat because of a sprain!!! Absolutely disgusting! They should not be open as they do not care about the animal itself just what money can be made from it. I’m heavily pregnant and the tears this left me in was uncalled for !

Fiona Green

Excellent service, lovely staff too. From reception through to the vets, all the staff are genuinely friendly, helpful and very welcoming. Rosie my young JR is new to the experience and has been put at ease very quickly. Recently spayed, the service was amazing. Very neat and clean wound, with perfect aftercare.

Vets rooms and reception are very clean and bright. Would thoroughly recommend Grove Vets, and I know Rosie will always be welcomed and well cared for. Thank you to all at Grove.