Birchwood Medical Practice - Horley

Address: The Health Centre, Kings Rd, Horley RH6 7DG, United Kingdom.
Phone: 1293771200.
Website: modalityeastsurreymedicalpractice.nhs.uk
Specialties: Medical clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 104 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Birchwood Medical Practice

Birchwood Medical Practice The Health Centre, Kings Rd, Horley RH6 7DG, United Kingdom

⏰ Open Hours of Birchwood Medical Practice

  • Monday: 8:30 AM–6:30 PM
  • Tuesday: 8:30 AM–6:30 PM
  • Wednesday: 8:30 AM–6:30 PM
  • Thursday: 8:30 AM–6:30 PM
  • Friday: 8:30 AM–6:30 PM
  • Saturday: Closed
  • Sunday: Closed

Birchwood Medical Practice: A Comprehensive Guide

Birchwood Medical Practice is a reputable medical clinic located at The Health Centre, Kings Rd, Horley RH6 7DG, United Kingdom. The practice can be reached via phone at 1293771200 and has a user-friendly website at modalityeastsurreymedicalpractice.nhs.uk.

Characteristics and Services

As a medical clinic, Birchwood Medical Practice offers a wide range of services to meet the healthcare needs of its patients. The clinic has a wheelchair accessible entrance, parking lot, and restroom, making it convenient for patients with mobility challenges.

The practice has recently introduced an online system that has received positive feedback from patients. One satisfied patient shared, "The new online system is brilliant. Started filling in the form at 8am, and after a few questions I was able to pick an appt slot that suited me. Same day options available too." This feature allows patients to book appointments at their convenience, with same-day options available.

Location and Accessibility

Birchwood Medical Practice is strategically located in the heart of Horley, making it easily accessible for both local and international patients. The practice is situated in a modern building with ample parking space, and the surrounding area is well-serviced by public transportation.

Recommended Information

For individuals interested in visiting Birchwood Medical Practice, it is recommended to review the clinic's website for detailed information on its services, location, and contact details. The website also provides information on the clinic's opening hours, appointment booking, and patient resources.

Recommendation

Overall, Birchwood Medical Practice is a reliable medical clinic that offers a wide range of services to meet the healthcare needs of its patients. With its convenient location, wheelchair accessible facilities, and user-friendly online system, the practice is a great choice for anyone seeking quality medical care. To learn more about the clinic or to book an appointment, visit the website at modalityeastsurreymedicalpractice.nhs.uk.

👍 Reviews of Birchwood Medical Practice

Birchwood Medical Practice - Horley
Jasmine Plowright
5/5

The new online system is brilliant. Started filling in the form at 8am, and after a few questions I was able to pick an appt slot that suited me. Same day options available too.

Birchwood Medical Practice - Horley
Matt Cooper
1/5

Terrible service, charged £150 to fill out medical forms for my father and half of them were done incorrectly. When confronting the doctor, he clearly knew he was in the wrong, no apology offered, just deferred and made excuses.

Birchwood Medical Practice - Horley
Pawel Podobas
1/5

Try to book appointment for my sick son, unfortunately I have speak with Donna, have a feeling I was speaking with robot. She was talking over me doesn't give me a chance to explain the issue. Absolutely disgusting service, very rude.
Avoid this place.
Looking for change.

Birchwood Medical Practice - Horley
Amanda Carroll
1/5

Appalling care for our elderly mother while she had dementia. …frailty team non existent ..denied offering any palliative or end of life care...even on the day of her death. Dispassionate, uncaring and mostly unavailable. The doctor who came out while she was dying verbally attacked us for not having an up to date Respect form ( while our mother was struggling to breathe) then she left. We had to cope with our mums death on our own.

* see below.
Holly, your generic response to my review pretty much sums up the ‘care’ provided by Birchwood. I would urge you to look at the CQC report ‘Needs Imorovement’ ..or the 2.9:from patients and actually do something about it. Your ‘contact’ number simply takes me to the website. My mother is dead..so a bit late now for any help. The most interest Birchwood showed was constantly asking us for a DNR or Respect form. Modality have a poor reputation everywhere with government petitions and complaints. That’s because there appears to be a ‘ profit over patient’ system. If you want Birchwood to be less homogenised and behave like other better practices in the area then perhaps you could start putting patients first.

Birchwood Medical Practice - Horley
Brenda Skinner
1/5

Receptionist extremely rude during phonecall couldn't have sounded less annoyed, irritated and unhelpful if she tried. Phoned on behalf of someone who has been suicidal and self harming since being removed from surgery due to being homeless. Appalling behaviour. Manager needs to check recording of call at 14:14 on 21/11/24 re not being able to fill in online form. This kind of behaviour can be the last straw for someone with mental health issues, training for receptionist is definitely required.

Birchwood Medical Practice - Horley
Martin Reeve
1/5

Called to speak to someone about my physio appointment, was confronted by a rude and obnoxious receptionist called Laura.

Spoke to me like I wasn't valued and refused to even take a reference number and was very dismissive!

Training definitely needed for this member of staff!!!!

Birchwood Medical Practice - Horley
Wolfgang Garn
5/5

I have recently booked appointments via phone and online. Both ways worked great. I got an appointment on the same day and one on the date I selected. The appointments were right on time, i.e. no waiting time. The staff is friendly, professional and efficient.

Birchwood Medical Practice - Horley
eva leung
5/5

The Birchwood Medical Practice in Horley is a truly amazing GP practice. The receptionists, nurses, and doctors are all professional, helpful, and sincere in their care for patients. I would especially like to thank Dr. Katerina, who is very kind🥰, professional, and has clearly explained my long-term health issues. I hope these issues can be resolved soon. Regardless, I highly recommend this GP practice to others.👍

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