Bretts Community Pharmacy - Wantage

Christine C.

Problems with my prescription every month, I have to ring them to prompt them to retrieve my prescription from their queue even though the Dr nominates Bretts as the collection pharmacy, off which I can clearly see the Dr has done via the NHS/patient App) this month they forgot to order my items so it’s taken 10days, and 3 phone calls to just get my prescription ordered. Fingers crossed that I get my meds tomorrow 😡

Gayane O.

The best pharmacy I’ve ever been! Staff are so lovely and friendly and always very helpful- thank you very much!

James N.

My Mum's medication needs have changed drastically over the past year or so and Brett's Pharmacy have been brilliant adapting to those needs. All the delivery drivers who now drop her medication to her are so polite and respectful. Brilliant service, thank you!

Sharif A.

Incompetent!
GP confirmed prescription was sent. We visited Bretts 2 hours later to collect the medication but we were told that the prescription had not arrive.
We went to Bretts the next day and received the prescription. When we queried about the time the prescription was received at Bretts, they confirmed that the prescription had in fact arrived the day before and 40 minutes before our first visit! Apparently, pharmacy had 'made a mistake'. The pharmacy was NOT busy.

Fortunately, the prescription was not for pain or other critical care or asthma for example!!!!!

UNFORTUNATELY, patients in Grove have little choice. So please INSIST that Bretts double check!

@Bretts: you are not a Candy store selling sweets! please invest in training your staff and remind they are part of the care system.

Kathleen C.

The staff are always polite and friendly, they do their very best to help their customers. It's always a pleasure to go there.

BeadieJay

This is probably the friendliest place in the village. The staff are always welcoming and nothing is too much trouble for them. If they don't stock a particular item they will try and source it. The pharmacists are helpful and willing to offer advice. There is a small waiting area with seats. They provide a free home delivery service for prescriptions.

Geoffrey B.

The instructions on my medication (Finasteride, by Milpharm), under warnings, say: Finasteride tablets can affect the results of a PSA test. talk to your doctor or PHARMACIST [!] before taking the Finasteride. I asked the question; she rebutted my information; we unpacked a box of Finasteride; I pointed out the caution; we argued at cross purposes and she eventually turned her back on me, in front of her staff and a shop full of customers, and walked off. This was no way to treat someone who had asked for advice as instructed on the medication. An appalling lack of social skills and a failure to recognise that many who ask for guidance from the professional are actually nervous and uncertain and are actually seeking advice!

Sid D.

I have used Bretts for 6yrs and the service is always been 110%.
Very helpful, curtious and friendly always willing to advise you.
Many thanks
Sid Dixey