Richard D'Alton
5/5
Orchard Healthcare were engaged by NHS Fast Track to provide palliative day care for my wife’s mother in her own home. Five Stars is not enough to describe the exceptional care they provided which went way beyond what one might have expected. From their smart, professional appearance to their respectful, kind and supportive help in addressing every aspect of personal care (washing, changing, feeding and prescribed medication delivery) .After each visit the carers completed an online report of their visit which was made available to my
wife and I via an app. We were also provided with a weekly timetable of which carers were coming and at what time. They also brought to our attention any areas of concern such as worsening sores or other aspects of physical frailty or weakness that might have escaped our notice. My wife and i have absolutely no hesitation in recommending Kelly and her team for their outstanding care and support they afforded my mother in law during the final weeks of her life and also for the kindness and understanding they showed us and their willingness to go the extra mile without any hesitation.
