Axbridge & Wedmore Medical Practice - Axbridge

Axbridge & Wedmore Medical Practice is a well-established medical center located in the heart of Axbridge, Somerset, UK. The practice can be found at The Surgery, Houlgate Way, Axbridge BS26 2BJ, United Kingdom. It is a convenient location with excellent access to public transportation, making it easy for patients to get to their appointments.

The practice is known for its commitment to providing high-quality medical care to the local community. Specializing in Doctor services, the team of experienced medical professionals at Axbridge & Wedmore Medical Practice is dedicated to providing the best possible care to their patients. They take a patient-centered approach, ensuring that each patient's unique needs and concerns are addressed.

One of the key features of Axbridge & Wedmore Medical Practice is its accessibility. The practice has a wheelchair-accessible entrance, making it easy for patients with mobility issues to enter the building. Additionally, there is a wheelchair-accessible parking lot and restroom, making the practice accessible to all patients.

Axbridge & Wedmore Medical Practice has received 25 reviews on Google My Business, with an average rating of 3/5. This indicates that the practice has a strong reputation in the local community, with many patients expressing satisfaction with the care they have received. However, there is always room for improvement, and the practice is committed to continually improving its services to better meet the needs of its patients.

Whether you are in need of routine medical care or have a specific health concern, Axbridge & Wedmore Medical Practice is an excellent choice. With its convenient location, experienced medical professionals, and commitment to accessibility, the practice is well-equipped to provide the care you need.

Reviews of Axbridge & Wedmore Medical Practice

Hugo Stanbury

1/5

The nurses and female doctors were pretty good.
The male doctors and reception staff are not.
The 'lead receptionist' even lied to me and refused to give me my own results because of data protection...yes, protecting my personal data...from myself.
After coming from Bristol I am used to oversubscribed medical centres. This is not one of those. It is just very badly run
A high level of apathy seems to run through the centre and you can often find yourself going in circles with weeks between communications only to find yourself back where you started.
Avoid if you can. Make a journey elsewhere.

Rachel Child

5/5

I have had to use the doctors several times recently, i have put through a request online and they are absolutely on it and i get a message straight away and then a call from the doctors withing 48 hrs normally and the managed to get me in so well and soon
When im there the staff are lovely and ive felt well looked after
I have been to many docs in the past that have not been great but so happy here 🙂

Roger Tripp

1/5

Have to wait 3 weeks for a phone call from a doctor and a further 4 weeks for a face to face appointment. Appalling!!! I NEVER see my own GP who according to their web site, only sees patients on Monday, Wednesday mornings and All day Friday.... No wonder WHY you have to wait so long to see a doctor!!! Why can't the Practice enrol doctors who wish to practice rather than more time off during the week? Patients health is at risk!!!!

Pete Collis

1/5

My wife requested to see a GP after an eye condition worsened. This practice asked her to see a clinician instead, my wife politely explained that she had already seen the clinician regarding this, and he did not even look at her eye? So, she felt a GP was the best way forward. Later a stand in GP called her…. "I understand you don’t want to see a clinician, well in that case you should book an emergency appointment with an optician because they have access to better equipment and can refer you much quicker. However, I will see you as hard to diagnose over the phone but I’m not booking appointments it’s just a case of turn up here today or tomorrow and wait your turn. I will warn you though that I see people who are dying on me first and children under two because I can’t stand the screeching."
So much for professional then, needless to say I wasn't taking my wife to see this 'chap', she was seen instead elsewhere, they were under pressure too but could not have been better, and after examination, referred her urgently.
I do not recommend this practice.

Clive Westmacott

5/5

Never experienced anything but the finest, personal treatment and advice. Reception staff are great and surgery nurses know precisely what they’re doing (just as well!). Considering the pressure that surgeries and the NHS in general are under I’m very impressed.

Gemma Ballantyne (GemBally)

1/5

Originally I received excellent care from this Surgery, especially between 2016-17 when I was in & out of hospital, and had developed Sepsis.
Sadly this is no longer the case and I have moved to a different GP surgery as I felt my health was at risk if I stayed.
Personally, I would not currently recommend this surgery (May 2022), and especially not for anyone with ongoing health conditions like myself.

Claire Prior

3/5

So hard to get to see the doctor you have built a relationship with over very personal serious things.
Call backs from any doctor seem impossible to pin down to a 2 hour window so you can spend all day waiting in and still not receive a call from any doctor (not just the one you want to speak to) as they ‘didn’t get round to you because they were busy’
The doctors are lovely but there has to be a better way for a a vital service like this?
I do hope so.

Sandra Stacey-Parker

4/5

Personally I have never had a problem with any of the Docors ( I don't mind which one I see or talk to, they are all trained G.P's and have records to hand) or any of the staff at the practice.
They have aways been as helpful and as polite as humanly possible, either as one to one or by phone call.
I'm sure their job is not an easy one, especially when they have to cope with more sick people than they have pairs of hands.
A little more respect, understanding, patience and less attitude would go a long way to making everyone's day easier.