High Glades Surgery - Saint Leonards-on-sea

High Glades Surgery is a general practitioner's office located in Saint Leonards-on-sea, East Sussex. The surgery is situated in the St Leonards Medical Centre, at the address of 126 Bexhill Rd, Hastings, TN38 8BL. It is easily accessible by various modes of transportation, with a wheelchair-accessible car park available for patients who require it.

The surgery can be contacted by phone at 01424754678, and their website can be found at silverspringsmp.nhs.uk. The surgery's website contains important information for patients, such as opening hours and services offered.

High Glades Surgery offers a range of services, with a focus on general practitioner care. The surgery is wheelchair-accessible, with a wheelchair-accessible entrance and toilet facilities available for patients who require them. The surgery also has regular appointment slots available, with toilets available for use by patients.

According to Google My Business, High Glades Surgery has received a total of 24 reviews from patients. The average rating given by patients is 2.8 out of 5 stars. It is important to note that individual experiences may vary, and potential patients are encouraged to read through the reviews to get a better understanding of the surgery's strengths and areas for improvement.

Reviews of High Glades Surgery

Neon Jay

4/5

I have been in contact twice, both times my doctor has been amazing, she is very supportive. It can be hard getting through on the phone sometimes, but that's about it. And no, I don't work for them. - Jonathan

Fiona Kennedy

5/5

I wanted to say thankyou to the staff at High Glades. I have been really impressed by the service which I and family receive at High Glades. The admin/receptionists reply promptly when I email a question or request. The receptionists are so polite and friendly and go out of their way to help. The doctors have been really on the ball and they get back to me that day when I call in the morning. Same for a family member recently. The current phsiotherapist has also been extremely friendly and helpful, spending time explaining things to me. All this feels amazing when I compare it to previous experiences in the past at other surgeries and amid the complaints that so many people seem to have around the country. Thankyou High Glades!

Richard Fitzpatrick

1/5

We have had the same problem for a while now. We phone up to ask for a chase up on a prescription and get told verbally on the phone that it is at Blooms Pharmacy in Bohemia Road. we go to the Pharmacy to collect to be told no prescription has NOT been submitted to them it was sent to Warrior Pharmacy which permanently closed in November and I have to go back to the surgery to get the medication reassigned. I go to Bexhill Road Surgery in person to be told the prescription is not on the system by the exact same team that told me that it was ready at blooms on thew 23rd of December. The Doctors them self's are outstanding but being let down by the office. I am now forced to call 111 and make a emergency prescription for my mom because of this.

William Rose

1/5

Does anyone ever see a doctor. Can I say dealing with the people who answer the phone is a nightmare. Some are good and professional others need training yet these heartless people can impact on our lives.
I would love to move from this practice.

Nicole Barrett

5/5

My family and I have been with the surgery for 10 years now. The staff are friendly, knowledgeable and the medical team know their stuff. The triage system is a bit odd and off putting to start with BUT it works! Most importantly as a result I get to see the GP the same day even if I call at lunch time. I can only recommend it.

Mazina 76

5/5

can't fault them- great surgery, really helpful receptionists, fantastic nurses. I always get to see/speak to the right person in a timely manner either in person or through telephone consultation. I trust them with family's health and wellbeing from aged 6 to 79 they take care of us all.

Mami CeCe

1/5

Receptionist are absolutely rude nd so abnoxious. They don't care how they speak to u, further more u feel like not even having the appointment after the way they've spoken to u. I've been a patient here for years nd they've had the same rude receptionists, have made complaints but they still work there. Ridiculous, the GPS need to listen to their patients more as clearly I'm not the only one with this view!

Hook House

1/5

Feel very sorry for this establishment. They have no idea what they are doing. Ny poor friend Bradley was allowed to kill himself under these doctors. The receptionists that work here could undergo trainimg upon training and they still wouldnt be worth the dirt on your shoe. The best thing that could happen to this place is close it down and investigate Dr Fox into his missuse of his own doctors practices. Appalling - good reviews written are fake and by the staff themselves